Bristol Myers Squibb Head, IT Business Partner, Worldwide Commercial in Princeton, New Jersey

This position is the senior business partner accountable for strategic planning and delivery of digital capabilities for Commercial and BMS. The role will partner with Worldwide Commercialization, Commercial business units, Analytics, Medical and IT to identify opportunities, define and execute a portfolio of investments sustained by business cases and defined intended outcomes. The role will engage the appropriate IT and global matrix teams to provide expertise for delivery

Position Responsibility

  • Responsible for the strategic planning of worldwide digital. The strategic planning will have a primary focus on commercial capabilities in support of sales, marketing and access in all worldwide markets.

  • Responsible for the strategic planning of long-term (24-36 month) roadmaps identifying digital capabilities that have the greatest impact on sales and marketing. Develops comprehensive business case(s) to support business outcomes of new/upgraded capabilities.

  • Responsible for developing strategic and collaborative partnerships with senior leaders in the Worldwide Commercialization business unit. Ability to become the trusted partner and advisor to all stakeholders in Worldwide Commercialization by demonstrating deep domain knowledge of the commercial business in all worldwide markets.

  • Responsible for the communication, implementation and operation of the Digital Capability Governance process. Demonstrate the ability to identify high value differentiating capabilities when making platform choices.

  • Works collaboratively with Medical and Market Access to simplify IT ecosystem.

  • Demonstrate matrix leadership of IT resources in other IT functions: responsible for ensuring that all IT functions are successful in their delivery of services to Worldwide Commercialization.

  • Key matrix IT partner functions include platform architecture, User Experience, software engineering, application support & maintenance, program management, information & data management, collaboration services, infrastructure services.


  • Master’s Degree and Years of Experience preferred (15+ years)

  • Strong business knowledge with proven leadership abilities

  • Possesses familiarity with and awareness of the Pharmaceutical Industry

  • Capable of working cooperatively across boundaries and within a matrix to achieve results.

  • Ability to deliver complex systems to one or multiple geographies and business units.

  • Experienced in information technology and management, project and portfolio assessment, planning, systems development and business case development

  • Demonstrates strong influencing skills with key partners across the region.

  • Ability to lead the strategic planning and implementation of enterprise digital capabilities for commercial business units in multiple geographies.

  • Thought leader with demonstrated ability to communicate, influence and partner with senior business leaders.

  • Strong ability and comfort with matrix management in delivering digital capabilities. Matrix management includes business partners as well as multiple IT capability leaders.

  • Ability to scan technical landscape for leading edge digital health business solutions and creates business case for support and application, including level of effort/ cost required to implement solutions / services, and facilitating risk assessments.

  • Strong External partner management skills

  • Must have Biotech/Pharma/ Bio-Pharma or Digital Health experience.

  • Strong financial experience with budget management and business case development

  • Multiple implementations of complex digital capabilities in pharmaceutical sales, marketing or access business units. Preferably in multiple geographies

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.