Bristol Myers Squibb Associate Director, US Immuno-Oncology Customer Insights & Market Research in Princeton, New Jersey

This role is responsible for leading design and execution efforts, customizing research methodologies to deliver and embed strategic customer insights and drive improved decision-making for the US I-O Solid tumor business (HCC, CRC and Gastric).

Key Responsibilities and Major Duties

  • Provides leadership for Customer Insights efforts, developing and deploying innovative market research techniques that reflect best practices, in order to develop key strategic customer insights and drive superior decision-making

  • Accurately assesses business issues faced by I-O Solid and develops the appropriate market research design to address them, providing superior analysis and reasoned solutions

  • Ensures customer insights are effectively and efficiently communicated. Identifies opportunities and risks, and through the facilitation of discussions with brand teams translates them into actionable recommendations

  • Proactively creates opportunities to embed insights and influence decision-making in brand teams

  • Demonstrates mastery of primary research designs and analysis, and independently develops customized non-standard research solutions to address complex, multi-faceted tactical and strategic business issues

  • Develops Market Research plans aligned to business need through collaboration with Immuno-Oncology BI&A and brand teams, creating synergies and eliminating duplication

List of Minimum Requirements

  • Bachelor of Science in relevant area; Advanced degree in General Business, Finance, Economics, Market Research, Operations Research, Statistics, or Engineering preferred

  • 5-8+ years of relevant market research experience

  • Pharmaceutical industry experience strongly preferred

  • Consulting experience working with a national consulting firm strongly preferred

  • Experience in the key functional areas of market research, including design and analysis of primary market research, secondary data analysis and modeling, required

  • Experience with both strategic and operational research techniques and business issues

  • Experience delivering superior analysis and embedding insights to drive business decisions

  • Exceptional analytical and strategic thinking skills; concise and impactful written and verbal communication skills

  • Demonstrated ability to proactively partner with and influence others within and across functional teams

  • Ability to work in a face-paced environment, handle multiple projects simultaneously and deliver high quality business results within tight deadlines

  • Consistently strong demonstration of Core BMS Behaviors

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.