Bristol Myers Squibb Supply Chain Site Planner in New Brunswick, New Jersey

Job Function:

The Supply Chain Site Coordinator will be responsible for communicating supply & demand information between the two organizations (BMS & CMO), and will also be responsible for the timely execution of supply orders for products sourced from the CMO. The Supply Chain Site Coordinator will ensure Customer Service Levels for products in scope of responsibility are achieved, and manage supply priorities and exceptions that impact Customer Service levels to

the markets.


  • Ensure that adequate production is taking place with the Contract Manufacturing Organization (CMO) in order to meet customer demands.

  • Support the on-time delivery of Purchase Orders from CMO’s, and interact with Market Supply Planning (MSP), Customer Liaison, Customer Service, CMO Site Planning, and BMS Virtual Plant Team (VPT) in achieving the on-time delivery of Purchase Orders.

  • Act as External Manufacturing (ExM) contact for internal and external customers for product inquiry, shipments and scheduling activities.

  • Ensure purchase orders are placed in a timely manner according to contractual requirements & to meet project timelines etc.

  • Review and update open order reports and track order exceptions, and communicate unresolved issues to the Supply Chain Manager.

  • Support synchronization of orders from MSP and other customers to support campaign timing and consumption of tolled material.

  • Implements standard processes for efficient and effective communication of information from CMO to customer for example: open order reporting & shipping plan communication.

  • Ensures CMO provides open order confirmations through agreed process.

  • Proactively supports CMO and customer requests/queries in relation to supply, demand, logistics requirements, artwork change implementation, ship on test requests etc. Support ad hoc market and customer requests for information.

  • Ensure CMO supply chain team is kept up to date in relation to regulatory approval status to allow on time production to occur.

  • Act as the main point-of-Contact between BMS Planning and the CMO for resolution of supply issues that may impact Customer Service in the market.

  • Act as the interface with Quality, Manufacturing Technology, Supplier Relationship Manager, and Procurement to support resolution of any supply risks that may impact Customer Service levels.

  • Work with CMO and MSP team/Customer to manage shortages/allocations and stock-outs in the market.

  • Proactively determines the impact of supply disruption, quality events etc on market supply & keeps VPT and customer informed of such impact.

  • Supports gathering of information for investigations and MAFF meetings. Acts as delegate for the Supply Chain Manager at MAFF meetings as required.

  • Coordinate product reworks/redress at CMO site, as required by the business.

  • Provide input into performance metrics analysis and comments (RTP, Backorders, Anticipated Backorders).

  • Execute and support priority planning as necessary through review of Backorder/Anticipated Backorder (BO/ABO) information and customer inventory levels.

  • Provides monthly forecast to CMO to account for delivery requirements in long-range planning horizon.

  • Support and lead projects as required.

  • Escalates to Supply Chain Manager as required.

Required Competencies

  • Excellent communication (written and oral) and interpersonal skills are a pre-requisite.

  • Ability to work to deadlines, manage workload accordingly through task prioritization, possess a high level of accuracy and attention to detail.

  • Possess excellent analytical, organizational, critical thinking and problem solving skills

  • Demonstrated ability in performing in a dynamic work environment

Required Qualification(s) and Desired Experience:

  • BS degree in Supply Chain Management, Business Management, or related discipline.

  • Masters degree is a plus.

  • APICS certification (CPIM and/or CSCP) is a plus

  • 5 years experience in the pharmaceutical / consumer products industry in a supply chain or manufacturing environment

  • Knowledge of Master Scheduling, Forecasting, Customer Service, Logistics, Distribution, and/or Inventory Management is required, ideally combined with the use of Enterprise Resource Planning (ERP) systems

  • Excellent knowledge of the planning operational workflow (MPS, MRP, forecasting) and how sourcing decisions impact site planning operations.

  • Experience in SAP, BI, and APO is a plus

  • Project Management experience is a plus

  • Excellent PC and systems skills with competence in MS Excel, and Office Suite

  • Up to 25% travel

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.