Bristol Myers Squibb Director of Manufacturing Operations Analytics in New Brunswick, New Jersey

The GPS (Global Product Development and Supply) Analytics team is a newly formed and growing team within Business Insights and Analytics focused on partnering with the BMS GPS organization to answer key business questions that will drive significant value and prioritized business decisions using advanced analytics and data. These questions span the full spectrum of GPS responsibility from Product Development through Manufacturing Operations, Quality and Global Supply Chain.

Purpose/Objective of the job

The Director of Operations Analytics will lead efforts to use analytics and develop analytical tools to optimize BMS’ integrated quality organization and manufacturing operations team by:

  • Supporting Priority Business Decisions – The Director will work very closely with Manufacturing Operations, Procurement and other GPS leadership to understand the GPS strategy, priorities, and role in the broader BMS organization. The Director will leverage organizational knowledge and work closely with Manufacturing Operations, Procurement, and Finance stakeholders at all levels to address priority business questions within GPS, with a focus on value delivery. This includes all steps from problem identification to analytics solution development to value delivery tracking.

  • Strengthening Partnerships – The Director will play an important role in developing and strengthening the relationship between BIA, Operations stakeholders at all levels (including their respective Leadership teams). The Director will also work closely with other GPS teams including Product Development and Business Continuity. Additionally, the Director will work closely with other BIA teams and BMS Enabling Functions (IT, Finance, Procurement, etc.) to ensure optimal engagement with all stakeholders.

  • Building and Driving Analytics and Capabilities – The Director will play a critical role in development and implementation of analytical solutions to answer these business questions. The Director will lead efforts to develop analytical prototypes leveraging an agile approach and partner with Operations, IT and Operational Excellence organizations to drive uptake and engrain the analytical solutions into core business processes. Additionally, the Director will ensure that analytical solutions/outputs are simple enough for the business to use and lead refinements of the solutions to maximize value delivery.

Key Responsibilities and Major Duties

Strengthening Partnerships

  • Establishes a close working partnership and relationship with business and IT stakeholders, especially within the Manufacturing Operations, Procurement and Business Continuity organizations

  • Effectively partners and collaborates with other BIA team members (including but not limited to Supply Chain Analytics, Quality Analytics, Product Development Analytics, GPS Business Performance Management, GPS Data Science, Demand Planning, Commercial Analytics, etc.) to identify and evaluate current and future analytics needs for GPS and to deliver a consistent BIA engagement model with stakeholders

  • Effectively partners and collaborates with a broad set of cross functional counterparts (including IT, Procurement and Finance) to achieve organizational objectives

  • Understands, demonstrates, and drives adherence to all BMS operating policies

Supporting Business Decisions

  • Identifies and contextualizes critical business questions/issues, working to embed an objective and unbiased point of view into the business conversation

  • Drives the application of fact based decision making for key questions within the GPS portfolio enabling priority business choices

  • Develops and maintains a deep understanding of GPS business priorities, meeting agreed upon analytics deliverables/timing

  • Supports and champions a culture of analytics and fact-based decision making through the utilization of standard methodologies and approaches

Building and Driving Analytics and Capabilities

  • Identifies new opportunities to further leverage analytics, data and analytical solutions – prioritizing opportunities with the biggest potential benefit to the business

  • Designs, develops and implements a broad array of business analytics that solve complex problems in a computationally efficient and statistically effective manner – working closely with internal teams and external partners to optimize solution and value delivery

  • Works with Manufacturing Operations and other business stakeholders to ensure that analytics solutions are well understood by the business for optimal use and value delivery. Makes complex analytical solutions simple enough for the business to use, and drives uptake to engrain analytics solutions into standard business processes by working with business owners and the Operational Excellence team.

  • Ensures best practice adoption within stated areas of responsibility, applying appropriate levels of technical capability, standardization and subject matter expertise

  • Continuously develops a diverse team that has required business knowledge and appropriate analytical skillsets to support team (this role will require recruiting of team members)

  • Proactively manages planned and ad hoc analytics requests, ensuring appropriate prioritization, consistent quality and timeliness in delivery to business stakeholders

  • Leverages standards for the provision of analytics to support planning and decision making processes, and utilizes appropriate escalation processes

  • Provides input/feedback and works actively to improve and enhance capabilities related to the GPS BIA team and Manufacturing Operations organization

Position Requirement:

  • BA/BS required

  • PhD in analytical / quantitative field & 4+ years of experience implementing advanced analytics to address significant business problems OR…Masters in analytical / quantitative field (i.e. statistics, engineering, computer science)

  • 7+ years of experience implementing advanced analytics to address significant business problems.

  • Experience leading teams and adapting in an analytical context

  • Experience and conversant in applied analytics for solving business problems including experience developing frameworks around analytical capabilities for teams

  • Knowledge of application of analytics in the following areass:

  • Manufacturing Operations

  • Process Optimization

  • Risk Analysis/Mitigation

  • Experience with the application of predictive modeling and / or optimization to business problems.

  • Proven experience operating successfully in a complex organizational environment

  • Experience interacting and building effective relationships with senior management, understanding, anticipating, and fulfilling their insight/analytical information requirements.

  • Can communicate effectively to audiences of varying degrees of familiarity with analytics

  • Can conceptualize business problems and develop frameworks around analytical methods for teams

  • Strong project management and people development skills

  • Familiarity and knowledge of some of the following analytical tools (including, but not limited to):

  • Database architecture: SAP HANA, SQL, Oracle

  • Analytics platforms: R, SAS, Python, etc

  • Visualization: Tableau, Spotfire, D3, etc

  • Pharma industry experience a plus

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.