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Bristol Myers Squibb Principal Citrix Engineer in Hyderabad, India

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Position: Principal Citrix Engineer

Location : Hyderabad

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us

Position Summary

We are looking for a Citrix Engineer to join our IT team and will be responsible for architecting, designing, implementing and maintaining our Citrix environment. This will enable users of endpoint devices to access and operating system and apps, delivered by cloud service providers. You will play a key role in unleashing the power of technology to enable BMS teams in a fast growing and highly innovative environment

Key Responsibilities

  • Citrix Solution Design and Implementation: Design and implement Citrix solutions that meet the business needs and comply with the pharma standards and regulations.

  • Publish and maintain applications in the Citrix environment and manage the access and permissions of the users and groups.

  • Collaborate with the networking team to configure and maintain the network components that support the Citrix environment, such as firewalls, load balancers, gateways, proxies and VPNs. Troubleshoot any network issues that affect the Citrix environment.

  • Install and configure Citrix Storefront, which provides a web-based interface for users to access the Citrix applications and desktops. Customize the Storefront appearance and functionality to meet the user requirements and preferences.

  • Document the Citrix design, implementation, configuration, maintenance and troubleshooting processes and procedures.

  • Research and evaluate new technologies and trends that can enhance the Citrix environment and improve the user experience. Learn and apply best practices and standards for Citrix solutions.

  • Manage the Build and configure Citrix servers in both physical and virtual environments, using tools such as Citrix XenServer, VMWare, Hyper-V and Azure. Optimize the Citrix server performance and capacity.

  • Lead team that provides support and maintenance for the Citrix environment across multiple locations and regions.

  • Work with other IT departments, such as application development, database administration, security and compliance, to troubleshoot application issues that affect the Citrix environment. Assist with the application testing and deployment in the Citrix environment.

  • Use a proven methodology to resolve performance issues in the Citrix environment, such as slow logins, session disconnects, application freezes and crashes. Use tools such as Citrix AppDNA, Citrix Insight Services and Citrix Scout to analyze and diagnose the performance issues.

  • Resolve issues with the ICA client and the VDA, which are the components that enable the communication between the Citrix server and the user device. Update and troubleshoot the ICA client and the VDA as needed.

  • Perform software and hardware upgrades for the Citrix environment, such as upgrading the Citrix software versions, installing new features and patches, replacing or adding new hardware components and devices. Plan and execute the upgrade projects and ensure the minimal downtime and disruption.

  • Maintain the OS and 3rd party apps patch levels for the Citrix environment, ensuring that the Citrix servers and devices are secure and compliant with the pharma standards and regulations.

  • Manage server support and implementation for the Citrix environment, such as installing and configuring the server OS, managing the server roles and features, troubleshooting the server issues and performing the server backup and recovery.

Qualifications & Experience

  • Highly Proficient in some or all the following infrastructure areas:

  • Citrix technologies - Citrix Virtual Apps (XenApp), Citrix Virtual Desktops (XenDesktop), Director, Citrix Cloud, PVS, and NetScaler.

  • Profile management - Citrix WEM, FSLogix, GPO.

  • Experience programming in a scripting language such as PowerShell, VBScript, etc.

  • Microsoft technologies - including Active Directory, Windows (desktop and server), DHCP, DNS, etc.

  • Knowledge of infrastructure automation platforms.

  • 7 + years of experience in Citrix administration,

  • Experience managing Citrix environments of over 500 concurrent users.

  • Citrix Certified Administrator (CCA) preferred.

  • Understanding of the leading cloud infrastructure platforms such as Azure and Amazon Web Services.

  • Experience in architecting a recommended technical infrastructure solution.

  • Good communication, teamwork, and general consulting skills.

  • Good problem-solving skills.

  • Ability to work in a fast-paced, matrix reporting environment.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through scienceā„¢ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

#HYDIT #LI-Hybrid

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through scienceā„¢ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Company: Bristol-Myers Squibb

Req Number: R1578727

Updated: 2024-05-16 01:57:23.881 UTC

Location: Hyderabad-IN

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.

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