Job Information
Bristol Myers Squibb Senior Manager Laboratory Computing Services in Bothell, Washington
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
This role will provide support management of the lab computing (benchtop) environment, with primary responsibility for site leadership for lab computing functions at the Bothell, WA BMS location which is a critical part of the cell therapy manufacturing network.
Adherence to Standard Operating Procedures, timely execution of work, collaboration with scientists, IT colleagues, and vendors are essential to ensure maximum productivity for the bench scientist as well as to ensure the integrity of both the laboratory data collected and the systems used to collect the data. Responsibilities include:
Participated in and served as technical lead for projects in support of laboratory computing for the Bothell site, collaborating with IT Staff and clients at cell therapy sites and BMS locations aligned with product development and manufacturing. Oversee the 24x7 operational shift work performed by lab computing support staff at the Bothell site; determine priorities within the operational activities and balance between the operations and project activities. Manage resources to balance the needs of the operational demands. Identify, research and prototype innovative technologies to streamline, facilitate & integrate laboratory operations in a reliable and secure manner, and to maximize the productivity of scientists. Develop an understanding of the organization and various business units LCS supports. Form strong relationships with scientists from different business areas, IT peers, and external partners working with BMS in support of the laboratory computing environment.
Work with Business Partner/Plan teams to understand priorities of each area of businesses.
Oversee both IT driven, and business driven projects at the Bothell site.
Regularly communicate with senior leadership.
Collaborate with scientists, vendors, and IT colleagues on new systems implementation, integration, and administration. Coordinate refreshes of benchtop systems ready for hardware or OS refresh
Participate in the installation, documentation, and testing of upgraded instruments. Deploy or update data management tools for backup and archive.
Support change control activities, validation activities, deviations, and CAPAs for the site Work with LCS Systems Management team to understand the benchtop imaging process, core benchtop suite of applications and systems management tools to be utilized on all systems. (Altiris Client Management Suite, Active Directory, Acronis/Veritas System Recovery etc.). Verify all standard tools are enabled for enabling security on the BMS network (VirusScan, Patching, etc.). Develop an understanding of the Laboratory Computing model to clearly articulate the service across your areas of support. Act as the decision maker when alternate solutions must be evaluated. Act as an escalation point to troubleshoot and assist in technical support of both instrument software installed on benchtops and connectivity between benchtop and instrument. This includes issue resolution for incidents escalated past tier 2 support and monitoring all incidents and requests at assigned sites in the service desk tracking tool.
Ensure adherence to corporate, site-specific, and business specific policies and procedures. Participate in SOP (Standard Operating Procedure) maintenance for Laboratory Computing Services owned SOP and work instructions.
Qualifications
Experience supporting scientific instrumentation in a GxP lab environment.
Experience in computer system validation, CAPA and Deviation management, Change Management, Incident Management, and Request Management
Experience supervising and leading a team of 10 with an ability to work with both employees and contractors within a matrix management environment.
Expert analytical and problem-solving skills using logical reasoning.
Demand management skills - ability to manage multiple requests for work, engage with IT groups and the business to resource and prioritize.
Effectively balance tactical and strategic work
Preferred candidates would have experience in one or more of these areas. Alternately, proven experience moving into a new area and adapting quickly.
Installing, configuring, and supporting systems and applications in lab environments.
Administration, configuration, and troubleshooting of PC hardware and software in a Microsoft Windows /Active Directory environment.
An understanding of laboratory science in the pharmaceutical industry
Project management skills
The successful candidate should demonstrate a history of progressive growth in responsibilities, supported by examples of driving performance and/or improving processes. He/she should demonstrate an understanding of the need for standards yet also have a willingness to look for new, more effective strategies to support and improve the laboratory computing environment.
The starting compensation for this job is a range from $121,000 - $152,000, plus incentive cash and stock opportunities (based on eligibility).
The starting pay takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation is decided based on demonstrated experience.
For more on benefits, please visit our BMS Careers site.
Eligibility for specific benefits listed in our careers site may vary based on the job and location.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Company: Bristol-Myers Squibb
Req Number: R1579133
Updated: 2024-04-26 01:25:11.499 UTC
Location: Bothell-WA
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.